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2–5 day delivery · 7-day easy exchange

Return & Exchange Policy

We want you to love your Fashion by INZ nightwear. If something isn't right, here is how we can help.

Damaged, defective or wrong item

  • Please tell us within 48 hours of delivery, with your order number and a photo of the item.
  • We will replace it or refund you, and we cover the courier charges.

Size exchange or return

  • You can request a size exchange or return within 7 days of delivery.
  • The item must be unworn, unwashed, undamaged, in its original packaging and with all tags attached.
  • Size exchanges depend on stock availability.
  • For size exchanges or change-of-mind returns, the customer pays the courier charges. We will confirm the charges before you send the item.

Items we can't accept

  • Worn, washed, damaged or altered items.
  • Sale or discounted items, unless they are defective or incorrect.

Refunds

  • Refunds are processed after we receive and check the returned item. We will let you know the result.
  • Approved refunds are issued within 5–7 business days. For Cash on Delivery orders, we will arrange the refund method with you.

How to request

WhatsApp us at 0316 1148165 or email silsilacs@gmail.com with your order number. We will share the return instructions and address.